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What does SMS stand for?

SMS stands for Service Management Suite

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This definition appears somewhat frequently

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Samples in periodicals archive:

Oracle's IT Service Management (ITSM) Suite is the complete, integrated solution that powers information-driven business excellence. With Oracle's ITSM, companies can...
EcholoN ist die umfassende Lösung für einfache Ticketerfassung über Helpdesk mit KNB, Service Desk bis hin zur ganzheitlichen Service Management Suite