This definition appears somewhat frequently
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Saffron Housing Trust - Customer Advisory Panel The Customer Advisory Panel (CAP) is made up of representatives from: Saffron Housing Trust customers and co-opted members. CAP is recognised by Saffron as the main consultative body for customers and actively works with Saffron on housing and other service issues.
A custom online panel or Internet access panel is a group of pre-screened respondents who have expressed a willingness to participate in surveys and/or customer feedback sessions. The custom online panel is also known as a customer advisory panel, proprietary panel or an online research panel. Respondents become "panelists" by completing a profiling questionnaire. The data collected includes demographics, lifestyle characteristics and media habits, which provides a basis for future survey participation.